From 98% faster onboarding to 75% faster reviews, MontyCloud helped EPI-USE solve challenges across divisions while enabling engineers to focus on innovation.
Overview
EPI-USE embodies this evolution. EPI-USE is a Group Elephant business and global leader in deploying and managing SAP systems and AWS technology. EPI-USE has emerged as a leader in guiding global enterprises to migrate, modernize, and operate their most critical business applications. EPI-USE is a Premier Tier AWS Partner, providing rapid migrations to AWS, managed cloud services, and bespoke AWS-based systems for clients in need of reliable, scalable, and highly redundant managed cloud infrastructure. With a presence in 42 countries and deep relationships spanning Fortune 100 companies and public sector agencies, EPI-USE combines consulting excellence with managed services to deliver end-to-end cloud outcomes. But with demand accelerating and customer expectations rising, the company needed a way to scale faster, operate more efficiently, and free its engineers to focus on innovation.
Challenge | Reviews and Onboarding Slowing Down Scale
For EPI-USE, delivering AWS Well-Architected Framework Reviews (WAFRs) was never the problem. It was the time they consumed. Each review was detailed, effective, and valuable, but also manual, slow, and difficult to scale. At the same time, the MSP practice was running up against resource constraints. EPI-USE had built a reputation for delivering thorough and effective managed services. However, as demand grew, the manual nature of client onboarding and reporting became a bottleneck. Onboarding could take two to three weeks, and engineers invested significant time in compiling reports and maintaining scripts. To continue delivering the same high standards at scale, EPI-USE sought a partner who shared their cloud-native philosophy and could provide automation, consistency, and scalability immediately.
Solution | Automating Reviews and Scaling MSP Growth
MontyCloud is the no-code autonomous CloudOps platform built on AWS that helps partners automate operations, cut costs, and scale services without adding headcount. For EPI-USE, it became the missing piece to streamline both their consulting and managed services practices. On the consulting side, MontyCloud turned a slow, manual WAFR process into a fast, scalable motion. Instead of spending weeks building questionnaires, interviewing clients, and digging through accounts, consultants could run an assessment in minutes, pull a complete inventory, and generate reports instantly. Consultants also leaned on MontyCloud’s CloudOps Copilot for live coaching to help guide and make reviews not only more efficient, but also a powerful door-opener in pre-sales conversations.
On the MSP side, EPI-USE was able to bring 24+ clients into a single dashboard instantly, eliminating the weeks of manual work it would normally require—and setting a foundation to scale beyond their MSP base into consulting engagements. “Earlier it would take two to three weeks to onboard a new client. Now it’s very easy—we just connect MontyCloud, and leadership can immediately see the infrastructure, security posture, and spend.” said Cyril Mathew, Senior Director, EPI-USE, AWS Managed Services.
Security checks, patching, and cost optimization—once handled with custom scripts—are now automated, consistent, and easy to scale. “Maintaining security posture across 24 clients used to be a nightmare. Now it’s all under one roof with MontyCloud,” said Cyril Mathew, Senior Director, EPI-USE, AWS Managed Services. With MontyCloud, EPI-USE freed its engineers from repetitive work and gave clients faster, more reliable outcomes, all while laying the groundwork for growth.
Outcomes
By adopting MontyCloud, EPI-USE didn’t just save time. It unlocked the operational efficiency needed to grow its consulting and managed services practices without adding headcount. Processes that once took weeks now happen in hours, giving teams more bandwidth to innovate and clients faster, more consistent results.
