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Omdia Report: The Modern MSP Operating Model
Omdia Showcase The Modern MSP Operating Model How AI-Powered CloudOps Unlocks the Managed Services Opportunity Jay McBain, Chief Analyst | Omdia | August 2026 The modern MSP operating model is the shift from MSP 1.0 (reactive, on-premises monitoring) to MSP 3.0 (autonomous CloudOps), where managed service providers deliver business outcomes instead of infrastructure management. Omdia…